Effective Date: May 19, 2026 Last Updated: May 31, 2026

Koshenka Labs LLC ("Koshenka Labs," "we," "us," or "our") operates the Biblona mobile application (the "App"). This Privacy Policy explains what information we collect, how we use it, and the choices you have. We've tried to write it in plain language.

Our core promise: We do not sell your personal information. We do not share it with advertisers or data brokers. Everything we collect exists to make your learning experience better.

We collect only what's necessary to operate the App and improve your learning. The categories below describe everything we may collect.

• Sign in with Apple. Biblona uses Sign in with Apple as the only way to create an account. When you sign in, Apple shares a unique identifier with us so we can recognize your account on future sign-ins. Apple may also share your name and email address with us, depending on what you choose during the Sign in with Apple flow. If you choose Apple's "Hide My Email" option, we only receive a private-relay email address, never your real email. We never receive or store your Apple ID password.
• Profile edits. You can update your first and last name from inside the App's Edit Profile screen. The name you enter is stored with your account and used to personalize greetings and other in-app text.
• Profile and learning preferences. Such as your target language, proficiency level, daily-time commitment, learning goals, and selected interest topics.
• Communications. If you contact us for support, we receive the contents of your message and your contact details.

Biblona requests microphone access so you can complete speaking exercises and pronunciation practice. When you grant permission:

• Audio is captured only while you are actively engaged in a speaking exercise.
• Captured audio is sent to Apple's SFSpeechRecognizer framework for speech-to-text conversion. Depending on your device, language, and iOS version, Apple may process the audio entirely on-device, or may send it to Apple's servers for processing. Apple's handling of this audio is governed by Apple's own privacy policy.
• We do not record, store, or transmit your audio to our servers. Only the text transcription returned by Apple's framework is used to score the exercise. We discard both the audio and the transcription as soon as the exercise is complete.
• We do not use your voice recordings to identify you, build voiceprints, or train AI models.

You can revoke microphone access at any time in your device's system settings. The App will continue to function, but speaking exercises will be unavailable.

To track your progress and improve the App, we collect:

• Stories opened, levels passed, quizzes completed, scores, vocabulary saved, reading-date streaks, and time spent learning.
• Features used and screens viewed.
• Errors and crashes to fix bugs.

• Device type and model, operating system version, and language settings.
• Approximate region derived from IP address. We do not collect precise location.
• Firebase Auth user ID, which is an opaque identifier created when you sign in and used to link your data across devices.
• Push notification tokens, including APNs and Firebase Cloud Messaging, are collected only if you grant notification permission and are used solely to deliver reading reminders and streak alerts. You can revoke notifications at any time in the App or in iOS Settings.
• Notification preferences, including which reminder types you have enabled or disabled.

If you purchase a subscription or in-app product, payment is processed by Apple. We do not receive your full payment card details. We do receive a transaction identifier and subscription status from RevenueCat, as described in Section 3, so we can grant you access to paid features.

We use the information we collect to:

• Provide, operate, and maintain the App.
• Personalize your learning experience and adapt difficulty to your level.
• Track your progress and provide feedback on speaking exercises.
• Send reading reminders and streak alerts, only if you've granted notification permission.
• Diagnose technical problems and improve performance.
• Communicate with you about updates, security alerts, or support requests.
• Manage subscriptions and process purchases.
• Comply with legal obligations and enforce our Terms of Service.

We do not use your information for advertising, behavioral profiling, or any purpose unrelated to providing the App.

We do not sell your personal information. We do not share it with advertisers, data brokers, or marketing partners.

We share information only in these limited circumstances:

Service providers that help us run the App. These providers are bound by contract to protect your data and use it only to provide services to us. The current providers we rely on are:

• Google Firebase, including Authentication, Firestore database, Cloud Messaging, and Analytics, for backend infrastructure, account management, cross-device sync, push notifications, and product analytics.
• Firebase Crashlytics for crash and error reporting to help us diagnose bugs.
• RevenueCat for subscription management and purchase verification.
• Apple for App Store distribution, payment processing, Sign in with Apple, and on-device or server-side speech recognition.

Legal requirements, if we are required to disclose information by law, court order, or valid legal process.

Business transfers, if Koshenka Labs LLC is involved in a merger, acquisition, or sale of assets. In that case, we will notify you before your information is transferred.

With your consent, in any other case where you direct us to share.

Each of the third-party services listed above has its own privacy policy, which we encourage you to review.

We keep your information only as long as needed to provide the App and for the purposes described in this policy.

• Account deletion. You can delete your account and all associated data at any time, directly inside the App, by going to Profile → Delete Account. You can also request deletion by emailing logan@koshenkalabs.com. When you delete your account, we delete or anonymize your personal information within 30 days, except for the limited records we are legally required to retain (such as subscription and tax records). Account and progress data is otherwise retained only while your account is active.
• Voice and audio data is not retained by us. See Section 1(b).
• Crash and diagnostic logs are retained for up to 12 months.
• Subscription records are retained as long as required by tax and accounting laws.

Deleting your account does not automatically cancel an active subscription. Because subscriptions are billed by Apple, you must cancel separately through your Apple ID settings.

We use reasonable technical and organizational measures to protect your information, including:

• Encryption in transit through HTTPS/TLS.
• Access controls limiting who at Koshenka Labs can view user data.
• Sign in with Apple so we never handle passwords directly.

No system is perfectly secure, however, and we cannot guarantee absolute security.

Depending on where you live, you may have rights regarding your personal information.

For residents of California under CCPA/CPRA, the EEA/UK under GDPR, and similar jurisdictions, you have the right to:

• Access the personal information we hold about you.
• Correct information that is inaccurate.
• Delete your personal information.
• Port your information to another service in a machine-readable format.
• Object to or restrict certain processing.
• Withdraw consent at any time, where processing is based on consent.
• Lodge a complaint with your local data protection authority.

To exercise any of these rights, contact us at logan@koshenkalabs.com. We will respond within the timeframe required by applicable law, typically 30 to 45 days. We will not discriminate against you for exercising your rights.

Legal basis for processing under GDPR: We process your information based on your consent (such as microphone access and notifications), the performance of our contract with you (meaning providing the App), our legitimate interests in operating and improving the App, and compliance with legal obligations.

Biblona is not directed to children under 13, or under 16 in the EEA/UK, and we do not knowingly collect personal information from children in those age groups. If you are a parent or guardian and believe your child has provided us with personal information, please contact us at logan@koshenkalabs.com and we will delete it.

Koshenka Labs LLC is based in the United States. If you are accessing the App from outside the United States, your information may be transferred to, stored, and processed in the United States or other countries where our service providers operate. We rely on Standard Contractual Clauses or equivalent mechanisms to safeguard international transfers from the EEA/UK.

The App integrates with third-party services as described in Section 3. Their use of your information is governed by their own privacy policies:

• Google Firebase, Firebase Cloud Messaging, Firebase Analytics, and Crashlytics: https://firebase.google.com/support/privacy
• RevenueCat: https://www.revenuecat.com/privacy
• Apple (including Sign in with Apple, App Store, and Speech framework): https://www.apple.com/legal/privacy/

We may update this Privacy Policy from time to time. If we make material changes, we will notify you in the App or by email before the changes take effect. The "Last Updated" date at the top of this policy reflects the most recent revision.

If you have questions about this Privacy Policy or how we handle your information, contact us at:

Koshenka Labs LLC Email: logan@koshenkalabs.comWebsite: https://koshenkalabs.com

Effective Date: May 19, 2026 Last Updated: May 31, 2026

Welcome to Biblona. These Terms of Service ("Terms") are a legal agreement between you and Koshenka Labs LLC ("Koshenka Labs," "we," "us," or "our") governing your use of the Biblona mobile application and any related services (together, the "App").

Please read these Terms carefully. They include important provisions about subscriptions, automatic renewal, disclaimers, limitation of our liability, and a binding arbitration and class action waiver (Section 15). By creating an account or using the App, you agree to these Terms. If you do not agree, do not use the App.

You must be at least 13 years old (or 16 if you live in the EEA or UK) to use Biblona. By using the App, you represent that you meet this requirement and that you have the legal capacity to enter into these Terms. If you are using the App on behalf of an organization, you represent that you have the authority to bind that organization to these Terms.

To access Biblona, you create an account using Sign in with Apple. You agree to:

• Provide accurate and current information (such as your name) when creating or editing your account.
• Keep access to your Apple ID secure. Because the App authenticates through Sign in with Apple, the security of your account depends on the security of your Apple ID.
• Notify us promptly at logan@koshenkalabs.com if you believe your account has been compromised.
• Be responsible for all activity that occurs under your account.

We may suspend or terminate accounts that violate these Terms, are inactive for an extended period, or that we reasonably believe pose a security or legal risk.

Subject to your compliance with these Terms, Koshenka Labs grants you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to download and use the App on Apple-branded devices you own or control, solely for your personal, non-commercial use.

This license does not give you ownership of the App or any part of it.

Some features of Biblona require a paid subscription. Subscriptions are sold and billed through Apple's App Store.

Auto-Renewing Subscriptions

• Length and price: The duration and price of each subscription are shown at the point of purchase in the App.
• Automatic renewal: Your subscription will automatically renew at the end of each billing period at the then-current price unless you cancel at least 24 hours before the end of the current period.
• Billing: Your Apple ID will be charged for renewal within 24 hours prior to the end of the current period.
• Managing and canceling: You can manage or cancel your subscription at any time through your Apple ID account settings. Deleting the App does not cancel your subscription.
• Free trials: If a free trial is offered, any unused portion is forfeited when you purchase a subscription.

Refunds

Because subscriptions are processed by Apple, refund requests are handled by Apple under their policies:

• Apple: https://support.apple.com/HT204084

We are generally unable to process refunds directly. If you believe you've been charged in error, contact us at logan@koshenkalabs.com and we'll do what we can to help.

Price Changes

We may change subscription prices from time to time. If we increase the price of your subscription, we will notify you in advance and you will have the opportunity to cancel before the change takes effect.

You agree not to:

• Use the App for any unlawful purpose or in violation of these Terms.
• Attempt to reverse engineer, decompile, disassemble, or otherwise derive source code from the App.
• Circumvent, disable, or interfere with security features of the App.
• Use the App to transmit viruses, malware, or other harmful code.
• Access or use the App through automated means (bots, scrapers) without our written permission.
• Use the App to harass, abuse, or harm another person.
• Resell, sublicense, or commercially exploit the App or its content.
• Share your account or subscription with others.
• Create multiple accounts to abuse free trials, promotions, or other offers.

We may suspend or terminate your access if you violate these rules.

The App, including its content, stories, audio, illustrations, logos, software, and design, is owned by Koshenka Labs LLC or our licensors and is protected by copyright, trademark, and other intellectual property laws.

"Biblona" and the Biblona logo are trademarks of Koshenka Labs LLC. You may not use them without our prior written permission.

We welcome your feedback. If you send us suggestions or ideas for the App, you grant us a perpetual, worldwide, royalty-free license to use them for any purpose without obligation to you.

Biblona is primarily a learning experience and does not require you to post public content. However, if you submit any content to us — for example, support messages or feedback — you retain ownership of it but grant us a worldwide, non-exclusive, royalty-free license to use, store, and process it as needed to operate the App and respond to you.

You are responsible for ensuring that anything you submit does not infringe the rights of others.

The App relies on services provided by Apple, Google Firebase, and RevenueCat (see our Privacy Policy for details). Your use of those services is also subject to their own terms. We are not responsible for the acts, omissions, or content of third parties.

We may update, modify, or discontinue features of the App at any time, with or without notice. We are not liable to you or any third party for any modification, suspension, or discontinuation of the App or any feature of it. We will, however, give reasonable notice before discontinuing a paid feature you currently rely on.

If you are using the App on an Apple device, the following additional terms apply:

• These Terms are between you and Koshenka Labs LLC, not Apple. Apple is not responsible for the App or its content.
• Your license to use the App is limited to use on Apple-branded products you own or control, as permitted by the App Store Terms of Service.
• Apple has no obligation to provide maintenance or support for the App.
• In the event of any failure of the App to conform to any applicable warranty, you may notify Apple, and Apple will refund the purchase price (if any). To the maximum extent permitted by law, Apple has no other warranty obligation.
• Koshenka Labs LLC, not Apple, is responsible for addressing any claims relating to the App, including product liability claims, claims that the App fails to conform to legal requirements, and claims arising under consumer protection or similar laws.
• Apple and its subsidiaries are third-party beneficiaries of these Terms and may enforce them against you.

THE APP IS PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMITTED BY LAW, KOSHENKA LABS LLC DISCLAIMS ALL WARRANTIES, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND ANY WARRANTIES ARISING FROM COURSE OF DEALING OR USAGE OF TRADE.

We do not guarantee that the App will be uninterrupted, secure, error-free, or that it will achieve any particular result, including any specific level of language proficiency. Your learning outcomes depend on many factors outside our control.

TO THE FULLEST EXTENT PERMITTED BY LAW, IN NO EVENT WILL KOSHENKA LABS LLC, ITS OFFICERS, EMPLOYEES, OR AFFILIATES BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, DATA, OR GOODWILL, ARISING OUT OF OR RELATING TO YOUR USE OF THE APP, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

OUR TOTAL CUMULATIVE LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THE APP OR THESE TERMS WILL NOT EXCEED THE GREATER OF (A) THE AMOUNTS YOU PAID US IN THE 12 MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR (B) FIFTY U.S. DOLLARS ($50).

Some jurisdictions do not allow the exclusion or limitation of certain damages, so some of the above may not apply to you.

You agree to indemnify and hold harmless Koshenka Labs LLC and its officers, employees, and affiliates from any claims, damages, losses, and expenses (including reasonable attorneys' fees) arising out of or related to:

(a) your use of the App, (b) your violation of these Terms, or (c) your violation of any rights of another person or entity.

These Terms are governed by the laws of the State of Ohio, without regard to its conflict of laws principles. Subject to Section 15, any disputes that are not subject to arbitration must be brought in the state or federal courts located in Franklin County, Ohio, and you consent to personal jurisdiction in those courts.

Please read this section carefully. It affects your legal rights.

Informal Resolution

Before filing a claim against Koshenka Labs LLC, you agree to first contact us at logan@koshenkalabs.com and try to resolve the dispute informally. We agree to do the same. If we cannot resolve the dispute within 60 days, either party may proceed to arbitration.

Binding Arbitration

You and Koshenka Labs LLC agree that any dispute, claim, or controversy arising out of or relating to these Terms or the App will be resolved by binding individual arbitration administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules, rather than in court — except that you may bring claims in small claims court if they qualify.

The arbitration will be conducted in English, in or near Columbus, Ohio, or by video or telephone if you prefer. The arbitrator's decision will be final and binding.

Class Action Waiver

YOU AND KOSHENKA LABS LLC AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN AN INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE ACTION. The arbitrator may not consolidate more than one person's claims and may not preside over any form of representative or class proceeding.

Opt-Out

You can opt out of this arbitration agreement by sending written notice to logan@koshenkalabs.com within 30 days of first accepting these Terms. Your notice must include your name, the email address associated with your account, and a clear statement that you wish to opt out.

Exceptions

Nothing in this Section 15 prevents either party from seeking injunctive or equitable relief in court to protect intellectual property rights.

You may stop using the App and delete your account at any time directly inside the App by going to Profile → Delete Account, or by emailing logan@koshenkalabs.com. Deleting your account removes your personal data as described in our Privacy Policy. Note that deleting your account does not cancel an active subscription — subscriptions are billed by Apple and must be canceled through your Apple ID settings.

We may suspend or terminate your access to the App at any time, with or without notice, if you violate these Terms or if we reasonably believe your continued use poses a risk to us or other users.

Upon termination, your license to use the App ends. Sections that by their nature should survive termination (including intellectual property, disclaimers, limitations of liability, indemnification, and dispute resolution) will survive.

We may update these Terms from time to time. If we make material changes, we will notify you in the App or by email before the changes take effect. Your continued use of the App after the changes take effect means you accept the updated Terms. If you don't accept them, your remedy is to stop using the App.

• Entire agreement: These Terms, together with our Privacy Policy, are the entire agreement between you and Koshenka Labs LLC regarding the App.
• Severability: If any provision is found unenforceable, the rest of the Terms will remain in effect.
• No waiver: Our failure to enforce any provision does not waive our right to enforce it later.
• Assignment: You may not assign these Terms. We may assign them in connection with a merger, acquisition, or sale of assets.
• No agency: Nothing in these Terms creates a partnership, joint venture, employment, or agency relationship between you and Koshenka Labs LLC.

Questions about these Terms? Contact us at:

Koshenka Labs LLC Email: logan@koshenkalabs.comWebsite: https://koshenkalabs.comTerms of Service for Biblona

Effective Date: May 19, 2026 Last Updated: May 19, 2026

Welcome to Biblona. These Terms of Service ("Terms") are a legal agreement between you and Koshenka Labs LLC ("Koshenka Labs," "we," "us," or "our") governing your use of the Biblona mobile application and any related services (together, the "App").

Please read these Terms carefully. They include important provisions about subscriptions, automatic renewal, disclaimers, limitation of our liability, and a binding arbitration and class action waiver (Section 15). By creating an account or using the App, you agree to these Terms. If you do not agree, do not use the App.

You must be at least 13 years old (or 16 if you live in the EEA or UK) to use Biblona. By using the App, you represent that you meet this requirement and that you have the legal capacity to enter into these Terms. If you are using the App on behalf of an organization, you represent that you have the authority to bind that organization to these Terms.

To access Biblona, you create an account using Sign in with Apple. You agree to:

• Provide accurate and current information (such as your name) when creating or editing your account.
• Keep access to your Apple ID secure. Because the App authenticates through Sign in with Apple, the security of your account depends on the security of your Apple ID.
• Notify us promptly at logan@koshenkalabs.com if you believe your account has been compromised.
• Be responsible for all activity that occurs under your account.

We may suspend or terminate accounts that violate these Terms, are inactive for an extended period, or that we reasonably believe pose a security or legal risk.

Subject to your compliance with these Terms, Koshenka Labs grants you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to download and use the App on Apple-branded devices you own or control, solely for your personal, non-commercial use.

This license does not give you ownership of the App or any part of it.

Some features of Biblona require a paid subscription. Subscriptions are sold and billed through Apple's App Store.

• Length and price: The duration and price of each subscription are shown at the point of purchase in the App.
• Automatic renewal: Your subscription will automatically renew at the end of each billing period at the then-current price unless you cancel at least 24 hours before the end of the current period.
• Billing: Your Apple ID will be charged for renewal within 24 hours prior to the end of the current period.
• Managing and canceling: You can manage or cancel your subscription at any time through your Apple ID account settings. Deleting the App does not cancel your subscription.
• Free trials: If a free trial is offered, any unused portion is forfeited when you purchase a subscription.

Because subscriptions are processed by Apple, refund requests are handled by Apple under their policies:

• Apple: https://support.apple.com/HT204084

We are generally unable to process refunds directly. If you believe you've been charged in error, contact us at logan@koshenkalabs.com and we'll do what we can to help.

We may change subscription prices from time to time. If we increase the price of your subscription, we will notify you in advance and you will have the opportunity to cancel before the change takes effect.

You agree not to:

• Use the App for any unlawful purpose or in violation of these Terms.
• Attempt to reverse engineer, decompile, disassemble, or otherwise derive source code from the App.
• Circumvent, disable, or interfere with security features of the App.
• Use the App to transmit viruses, malware, or other harmful code.
• Access or use the App through automated means (bots, scrapers) without our written permission.
• Use the App to harass, abuse, or harm another person.
• Resell, sublicense, or commercially exploit the App or its content.
• Share your account or subscription with others.
• Create multiple accounts to abuse free trials, promotions, or other offers.

We may suspend or terminate your access if you violate these rules.

The App, including its content, stories, audio, illustrations, logos, software, and design, is owned by Koshenka Labs LLC or our licensors and is protected by copyright, trademark, and other intellectual property laws.

"Biblona" and the Biblona logo are trademarks of Koshenka Labs LLC. You may not use them without our prior written permission.

We welcome your feedback. If you send us suggestions or ideas for the App, you grant us a perpetual, worldwide, royalty-free license to use them for any purpose without obligation to you.

Biblona is primarily a learning experience and does not require you to post public content. However, if you submit any content to us — for example, support messages or feedback — you retain ownership of it but grant us a worldwide, non-exclusive, royalty-free license to use, store, and process it as needed to operate the App and respond to you.

You are responsible for ensuring that anything you submit does not infringe the rights of others.

The App relies on services provided by Apple, Google Firebase, and RevenueCat (see our Privacy Policy for details). Your use of those services is also subject to their own terms. We are not responsible for the acts, omissions, or content of third parties.

We may update, modify, or discontinue features of the App at any time, with or without notice. We are not liable to you or any third party for any modification, suspension, or discontinuation of the App or any feature of it. We will, however, give reasonable notice before discontinuing a paid feature you currently rely on.

If you are using the App on an Apple device, the following additional terms apply:

• These Terms are between you and Koshenka Labs LLC, not Apple. Apple is not responsible for the App or its content.
• Your license to use the App is limited to use on Apple-branded products you own or control, as permitted by the App Store Terms of Service.
• Apple has no obligation to provide maintenance or support for the App.
• In the event of any failure of the App to conform to any applicable warranty, you may notify Apple, and Apple will refund the purchase price (if any). To the maximum extent permitted by law, Apple has no other warranty obligation.
• Koshenka Labs LLC, not Apple, is responsible for addressing any claims relating to the App, including product liability claims, claims that the App fails to conform to legal requirements, and claims arising under consumer protection or similar laws.
• Apple and its subsidiaries are third-party beneficiaries of these Terms and may enforce them against you.

THE APP IS PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMITTED BY LAW, KOSHENKA LABS LLC DISCLAIMS ALL WARRANTIES, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND ANY WARRANTIES ARISING FROM COURSE OF DEALING OR USAGE OF TRADE.

We do not guarantee that the App will be uninterrupted, secure, error-free, or that it will achieve any particular result, including any specific level of language proficiency. Your learning outcomes depend on many factors outside our control.

TO THE FULLEST EXTENT PERMITTED BY LAW, IN NO EVENT WILL KOSHENKA LABS LLC, ITS OFFICERS, EMPLOYEES, OR AFFILIATES BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, DATA, OR GOODWILL, ARISING OUT OF OR RELATING TO YOUR USE OF THE APP, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

OUR TOTAL CUMULATIVE LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THE APP OR THESE TERMS WILL NOT EXCEED THE GREATER OF (A) THE AMOUNTS YOU PAID US IN THE 12 MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR (B) FIFTY U.S. DOLLARS ($50).

Some jurisdictions do not allow the exclusion or limitation of certain damages, so some of the above may not apply to you.

You agree to indemnify and hold harmless Koshenka Labs LLC and its officers, employees, and affiliates from any claims, damages, losses, and expenses (including reasonable attorneys' fees) arising out of or related to:

• (a) your use of the App,
• (b) your violation of these Terms, or
• (c) your violation of any rights of another person or entity.

These Terms are governed by the laws of the State of Ohio, without regard to its conflict of laws principles. Subject to Section 15, any disputes that are not subject to arbitration must be brought in the state or federal courts located in Franklin County, Ohio, and you consent to personal jurisdiction in those courts.

Please read this section carefully. It affects your legal rights.

Before filing a claim against Koshenka Labs LLC, you agree to first contact us at logan@koshenkalabs.com and try to resolve the dispute informally. We agree to do the same. If we cannot resolve the dispute within 60 days, either party may proceed to arbitration.

You and Koshenka Labs LLC agree that any dispute, claim, or controversy arising out of or relating to these Terms or the App will be resolved by binding individual arbitration administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules, rather than in court — except that you may bring claims in small claims court if they qualify.

The arbitration will be conducted in English, in or near Columbus, Ohio, or by video or telephone if you prefer. The arbitrator's decision will be final and binding.

YOU AND KOSHENKA LABS LLC AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN AN INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE ACTION. The arbitrator may not consolidate more than one person's claims and may not preside over any form of representative or class proceeding.

You can opt out of this arbitration agreement by sending written notice to logan@koshenkalabs.com within 30 days of first accepting these Terms. Your notice must include your name, the email address associated with your account, and a clear statement that you wish to opt out.

Nothing in this Section 15 prevents either party from seeking injunctive or equitable relief in court to protect intellectual property rights.

You may stop using the App and delete your account at any time from inside the App (Profile → Delete Account). We may suspend or terminate your access to the App at any time, with or without notice, if you violate these Terms or if we reasonably believe your continued use poses a risk to us or other users.

Upon termination, your license to use the App ends. Sections that by their nature should survive termination (including intellectual property, disclaimers, limitations of liability, indemnification, and dispute resolution) will survive.

We may update these Terms from time to time. If we make material changes, we will notify you in the App or by email before the changes take effect. Your continued use of the App after the changes take effect means you accept the updated Terms. If you don't accept them, your remedy is to stop using the App.

• Entire agreement: These Terms, together with our Privacy Policy, are the entire agreement between you and Koshenka Labs LLC regarding the App.
• Severability: If any provision is found unenforceable, the rest of the Terms will remain in effect.
• No waiver: Our failure to enforce any provision does not waive our right to enforce it later.
• Assignment: You may not assign these Terms. We may assign them in connection with a merger, acquisition, or sale of assets.
• No agency: Nothing in these Terms creates a partnership, joint venture, employment, or agency relationship between you and Koshenka Labs LLC.

Questions about these Terms? Contact us at:

Koshenka Labs LLCEmail: logan@koshenkalabs.comWebsite: https://koshenkalabs.com